Engagement, Retention, and Experience, OH MY! This was the the theme of last nights joyful networking event. Some of the questions: 🤔 Build a model that shows what environments or conditions you have found to be most conducive to fostering employee engagement🤔💡 Build a model that that shows what strategies you have used to measure and improve retention rates🤔💡🤖 Build a model that shows how technology has transformed engagement, retention, and/or employee experience in your organization. This goes to show the power of LEGO Serious Play and how it can connect and engage both teams and people who don’t work together.

One of the biggest challenges that compounds the air sandwich effect is the level of domain expertise from a hierarchy lens. As leaders look at the forest, and operational staff looks at the trees. Someone has to figure out the transition between the two. The best fix? Finding common ground through empathy and understanding. True understanding from all levels allows for everyone to seek win-win scenarios because success is defined clearly for all.