Insights

Team Communication Lessons from Jury Duty
Brandon Wetzstein Brandon Wetzstein

Team Communication Lessons from Jury Duty

Here is how these could apply to any other communication challenge: Know the problem(s) you are trying to solve. Know what your audience needs (and in what order). Deliver the shortest most succinct messaging that can solve for both. If possible, get feedback, learn, iterate.

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The Hidden Complexity of Team Communcation
Brandon Wetzstein Brandon Wetzstein

The Hidden Complexity of Team Communcation

When it comes to team communication, things are often more complex than they appear. Just like adding an ingredient to soup changes every bite, adding a new person to a team changes every group interaction. This complexity scales quickly and can become challenging to manage without the right tools and strategies.

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It's an Illusion: The Psychology Behind LEGO Serious Play
Brandon Wetzstein Brandon Wetzstein

It's an Illusion: The Psychology Behind LEGO Serious Play

On the surface, LSP might look like simple child's play, but in reality, it's a sophisticated and highly effective group communication method used by organizations like NASA, the Department of Defense, Google, Microsoft, Amazon, and more!

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Unlock Team Potential with Magical LEGO Sessions: Integrating Psychometrics for Better Collaboration
Brandon Wetzstein Brandon Wetzstein

Unlock Team Potential with Magical LEGO Sessions: Integrating Psychometrics for Better Collaboration

Understanding these traits helps in appreciating the diversity within any team. Each person's unique blend of abilities and values can create a more cohesive and effective group dynamic. During our LEGO Serious Play sessions, we often see that the key takeaway for participants is how these varied strengths build uniquely within the team, fostering a deeper understanding of each other.

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The Power of a Spotter in Team Meetings
Brandon Wetzstein Brandon Wetzstein

The Power of a Spotter in Team Meetings

By appointing a “spotter” in your team meetings—someone whose sole responsibility is to observe body language and verbal cues—you can ensure that these often-overlooked signals are captured and addressed in real-time. This role can help unearth key insights and balance the extrovert/introvert equation, ensuring everyone's perspectives are considered.i

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Harnessing the Power of Competition in Team Building
Brandon Wetzstein Brandon Wetzstein

Harnessing the Power of Competition in Team Building

In every team, competition inevitably emerges. Individuals often compete for the best idea, attention, or simply to satisfy their ego. This competitive spirit can be harnessed positively, transforming it into a driving force for innovation and problem-solving. The key lies in how we frame competition within the team dynamic.

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The Human Communication System in Teams
Brandon Wetzstein Brandon Wetzstein

The Human Communication System in Teams

Using this as a mental model makes it easy to see why and how communication breakdowns happen, especially in teams. 

For this post, I'll dig specifically into the system itself, applying the 5 stages of a communication system to people, and then extract how this impacts people and teams in various scenarios.   Once you see how the system is easily applied, you'll be able to deconstruct communication challenges in a new and simpler way. 

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Hierarchy of Communication Challenges: Unveiling the Layers
Brandon Wetzstein Brandon Wetzstein

Hierarchy of Communication Challenges: Unveiling the Layers

Effective communication is often cited as the cornerstone of successful organizations. However, communication issues are typically symptoms of deeper, underlying challenges. By understanding these layers hierarchically, companies can pinpoint where true communication challenges lie and address them more effectively. Let's explore this hierarchy and uncover the root causes of communication breakdowns.

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